< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=3846672295404807&ev=PageView&noscript=1" /> Shipping Policy/Return Policy
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Shipping Policy/Return Policy

Settling in sellers (sold and distributed by sellers)
1288SHOPING has different return / replacement policies for sellers (sold and distributed by sellers). If you want to know the return / replacement policy of a settled seller (sold and distributed by the seller), please check the seller's profile on the product details page of the settled seller (sold and distributed by the seller).

Return / Exchange Process
When you purchase goods from the seller (sold and distributed by the seller), the seller (sold and distributed by the seller) will provide you with high-quality pre-sale or after-sales service.
If the goods you received are inconsistent with the description of the settled seller (sold and distributed by the seller), or have quality problems, please be sure to contact the settled seller (sold and distributed by the seller) directly within 14 days of receiving the goods and inform the settled seller (Sales and distribution by the seller) Problems with the product. You and the settled seller (sold and sold by the seller) should negotiate friendlyly and reach an agreement. If a refund is required, please return the product to the seller. Please note that for goods purchased from sellers (sold and distributed by sellers), when returning goods, please return the goods directly to the seller, not to Amazon.

Online self-service return service
The seller's products (sold and distributed by the seller) can use the self-service return and exchange service of the online return and exchange center of the seller. This self-service method avoids the step of contacting the settled seller for return and exchange. Generally, the settled seller will check and Give feedback and if the seller confirms that you agree to return the product, you will receive the seller ’s return address and instructions on how to mail your return.

Refund
If you order goods from the seller (sold and distributed by the seller), the seller who settled in (sold and distributed by the seller) will refund you directly after the return. You can find the seller ’s contact information on the order details page in My Account.
Note: If you do not get a corresponding refund for the order from the settled seller (sold and distributed by the seller), you can get compensation based on the 1288SHOPPING mall transaction protection claim.
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